Peggy Grande on Trust Lessons from Working for Ronald Reagan

How does someone from a regular middle-class family become the executive assistant to a former President?
Peggy Grande shared her journey to working for Ronald Reagan, from her unlikely selection to her touching farewell to the 40th President. Her stories are invaluable lessons in building trust, seen through the Trust Equation.
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Originally aired August 22, 2024 as Episode 98 of The Trusted Guide Podcast (then The Delighted Customers Podcast).
What we cover
Credibility: projecting confidence and competence, even when you're young
Reliability, intimacy, and self-orientation through stories from the President's office
What trust looks like up close
Trust in action
Peggy's stories bring the Trust Equation to life in a way no framework can. They're a reminder that trust is built in everyday behavior.
Related episodes
About the guest
Peggy Grande served as executive assistant to President Ronald Reagan after his presidency.
If this conversation was useful, you'll find more like it in The Trusted Guide Newsletter: practical insights on trust, influence, and leading change.


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