Andrea Howe on Decoding Trust and Being Trustworthy (Part 1)
Trust is the centerpiece of influencing others and making real change happen.
There's no one better to learn from than Andrea Howe, co-author of The Trusted Advisor Fieldbook. She shared why trust is so critical to change and practical ways leaders can become more trustworthy.
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Originally aired September 28, 2023 as Episode 52 of The Trusted Guide Podcast (then The Delighted Customers Podcast).
What we cover
How leaders can lead with trust in remote and hybrid environments
The Trust Equation and its four variables
Why "focus on what you tend to neglect" is such useful advice
Practical tips for becoming more trustworthy
Focus on what you neglect
Andrea's advice to focus on what you tend to neglect is simple and uncomfortable. Most of us lean on our strengths. Trust often grows when we work on the variable we've been ignoring.
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About the guest
Andrea Howe is CEO of The Get Real Project and co-author of The Trusted Advisor Fieldbook. She has led learning programs and consulted with firms including Accenture, Deloitte, and PwC.
If this conversation was useful, you'll find more like it in The Trusted Guide Newsletter: practical insights on trust, influence, and leading change.
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