Charlie Green on The Anxious Generation and Trust at Work

What happens to innovation and trust when many employees struggle with risk and interpersonal interaction?
Drawing on Jonathan Haidt's bestselling book The Anxious Generation, Charlie Green and I explored how Gen Z is changing professional services firms and beyond.
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Originally aired October 16, 2025 as Episode 157 of The Trusted Guide Podcast (then The Delighted Customers Podcast).
What we cover
How parenting, social media, and Covid shaped a generation
What this means for workplace culture and leadership
Implications for innovation, adaptability, and trustworthiness
Leading a changing workforce
Charlie brings his deep expertise on trust to a question every leader is facing. The answers have implications for customers too.
Related episodes
About the guest
Charles H. Green is founder of Trusted Advisor Associates and co-author of The Trusted Advisor.
If this conversation was useful, you'll find more like it in The Trusted Guide Newsletter: practical insights on trust, influence, and leading change.


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