Michael Meath on Navigating Crisis with Integrity

When a crisis hits, how you communicate can mean the difference between lasting loyalty and lasting damage.

Michael Meath has spent more than 40 years advising companies through difficult and sensitive situations. He shared how integrity protects trust when everything is on the line.

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Originally aired September 18, 2025 as Episode 153 of The Trusted Guide Podcast (then The Delighted Customers Podcast).

What we cover

• How strategy, communication, and integrity intersect in a crisis

• Preparing before a crisis is inevitable

• Rebuilding trust after reputational damage

Integrity under pressure

Trust is tested most when things go wrong. Michael's advice helps leaders be ready.

About the guest

Michael Meath is a communications advisor with more than 40 years of experience and has served as interim chair of the Syracuse University public relations program.

If this conversation was useful, you'll find more like it in The Trusted Guide Newsletter: practical insights on trust, influence, and leading change.