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Blog

Mark Slatin

What PPP Taught Us About CX

Mark Slatin

On a Personal Note: Sunrise, Sunset. Swiftly Fly the Years

Mark Slatin

How can executive listening drive customer loyalty?

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Mark Slatin

CX in an Economic Downturn: CX Thought Leaders Tell You How to Prepare Now

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Mark Slatin

Your CX North Star: The 2 Pillars That Drive Consistency

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Mark Slatin

Good to Great Companies Bow to NPS Leaders: 3 Keys to Building a Customer-Loved Brand

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Mark Slatin

The Holy Grail of CX in the C-Suite

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Mark Slatin

What’s under the hood? 5 keys to a CX engine that creates raving fans.

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