%20(900%20x%20400%20px)%20(11).png)
The "Next Level" Master Class to Get Executive Buy-In
Execute a 4-step plan to gain leadership support through proven frameworks,
interactive sessions, and professional networking.
.png)
.png)
CXPA Member Pricing - Save $100.
Virtual Sessions every Tuesday from 2/27 -3/19. Noon- 2:00 pm EST.
SPECIAL CXPA REGISTRATION OFFER
.png){kind=small}
30 Day Money-Back Guarantee
Trying to lead change is overwhelming
If you don't have a plan...
-
you don't have a seat at the table for key decisions
-
your projects gets stalled and de-prioritized
-
you jump from project to project rather than following a proven plan
And that leads to sleepless nights and feeling frustrated, unheard, and deflated. We don’t want that for you. The Trusted Guide Roadmap™ Master Class will enable you to confidently gain leadership’s support and empower you to make an impact.
30 Day Money-Back Guarantee
%20(1920%20x%20780%20px)%20(2).png)
Step 1
Earning Trust
How do I become a trusted leader?
Learn a framework and principles to become a trusted leader. Building trusting relationships is a non-negotiable for CX professionals who want to lead change. We give you a diagnostic tool that benchmarks your own trustworthiness with tips to get better results by earning trust.
30 Day Money-Back Guarantee
Step 2
Becoming a Guide
How do I act as a guide rather than a hero?
Nearly every story has a hero, a guide, a victim, and a villain. Key stakeholders are not looking for another hero - they want to be the hero. They could be open to a guide who can help them to acheive their goals. We give you a methodology and toolkit to become a valued guide who moves from an "outsider" to an "insider."
30 Day Money-Back Guarantee
Your Plan to Get Executive Buy-In
1
Register for the
Trusted Guide Roadmap™
2
Build Your Plan
3
You get 4, two-hour live, interactive classes, frameworks, assessments, tools, and calculators, and professional networking with other CX leaders.
This Master Class equips you with a plan you can easily implement to become a trusted guide to lead change.
See the full Curriculum
30 Day Money-Back Guarantee
Get Customer-Driven Growth
With a plan that's proven to work, you'll be amazed at how you will get leadership's support for customer and employee experience initiatives that make an impact in your customer's lives.
Your Registration includes:
All Live Sessions
Trusted Guide Handbook
Key Stakeholder Toolkit
Networking with CX Pros
ROI Calculator Spreadsheets
5 - Step CX Roadmap Toolkit
Experience Maturity & Trust Quotient Assessment
Session Replays of Each Module
See the full Curriculum
30 Day Money-Back Guarantee
.png)
"I loved networking and getting feedback from other CX professionals."
.png)