Your CX Roadmap Workshop
If you feel stressed about leading a customer experience effort in your organization, if you feel like you lack clarity, and a concrete plan for 2023, today is the last day you need to worry about having a solid plan.
I’ve developed a half day event called Your CX Roadmap Workshop
It goes through a 5-step plan, it’s simple to follow, and we walk through it together. It includes:
Assess the Current State
Define your CX Mission
Identify the Gaps
Build your CX Roadmap
You can build your roadmap the right way; you will end up with a plan to execute on that will empower you to earn customer driven growth.