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 The one thing you must do as a CX leader!

Have a rock solid plan for 2023.

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Your CX Roadmap Workshop

If you feel stressed about leading a customer experience effort in your organization, if you feel like you lack clarity, and a concrete plan for 2023, today is the last day you need to worry about having a solid plan.  


I’ve developed a half day event called Your CX Roadmap Workshop 


It goes through a 5-step plan, it’s simple to follow, and we walk through it together.  It includes:


  1. Assess the Current State

  2. Define your CX Mission

  3. Identify the Gaps

  4. Prioritize Projects

  5. Build your CX Roadmap


You can build your roadmap the right way; you will end up with a plan to execute on that will empower you to earn customer driven growth.

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