top of page
Trusted Guide Master Class Logo

The "Next Level" Master Class to Get Executive Buy-In

Execute a 4-step plan to gain leadership support through proven frameworks, 
interactive sessions, and
professional networking.

play button
TGR Digital Badge

Virtual sessions every Tuesday from 2/27 -3/19. Noon- 2:00 pm ET

warranty logo

 30 Day Money-Back Guarantee

What graduates of the Master Class are saying...

I struggled getting internal stakeholder buy-in for CX initiatives.  The course provided a strategic framework with tangible tools and resources for me to start following immediately.


 30 Day Money-Back Guarantee

Trying to lead change is overwhelming 

If you don't have a plan...

  • you don't have a seat at the table for key decisions

  • your projects gets stalled and de-prioritized

  • you jump from project to project rather than following a proven plan

And that leads to sleepless nights and feeling frustrated, unheard, and deflated.  We don’t want that for you. The Trusted Guide Roadmap™ Master Class will enable you to confidently gain leadership’s support and empower you to make an impact.

 30 Day Money-Back Guarantee

warranty logo

Learn a 4-Step Plan to Get Executive Buy-In

4 Step Model for The Trusted Guide Roadmap Master Class

See the full Curriculum

Step 1

Earning Trust

How do I become a trusted leader?

Learn a framework and principles to become a trusted leader.  Building trusting relationships is a non-negotiable for CX professionals who want to lead change.  We give you a diagnostic tool that benchmarks your own trustworthiness with tips to get better results by earning trust.

 30 Day Money-Back Guarantee

warranty logo
Image by Tim Graf

Step 2

Becoming a Guide

How do I act as a guide rather than a hero?

Nearly every story has a hero, a guide, a victim, and a villain.  Key stakeholders are not looking for another hero - they want to be the hero.  They could be open to a guide who can help them to acheive their goals.  We give you a methodology and toolkit to become a valued guide who moves from an "outsider" to an "insider."

warranty logo

 30 Day Money-Back Guarantee

City Map with Braille

Step 3

Build Your CX Roadmap

How do I build a roadmap for success?

Every change agent should have a plan that's specific to their organizations. Learn a proven 5-Step framework based on CXPA's five core competencies.  

warranty logo

 30 Day Money-Back Guarantee

Blue Minimalist Four Steps Infographic (8).png

Step 4

Prove the Value

How do I justify continued investment in CX?

Getting leadership's buy-in must include proving the value of your CX efforts.  Learn how to prove the value and make the business case using calculators and models that speak the language of the C-Suite.

warranty logo

 30 Day Money-Back Guarantee

Your Plan to Get Executive Buy-In


Register for the
Trusted Guide Roadmap™


Build Your Plan


Get Customer-Driven Growth

For just $800, you get 4, two-hour live, interactive classes, frameworks, assessments, tools, and calculators, and professional networking with other CX leaders.

See the full Curriculum

This Master Class equips you with a plan you can easily implement to become a trusted guide to lead change.

warranty logo

 30 Day Money-Back Guarantee

With a plan that's proven to work, you'll be amazed at how you will get leadership's support for customer and employee experience initiatives that make an impact in your customer's lives.

Your Registration includes:

All Live Sessions

Trusted Guide Handbook

Key Stakeholder Toolkit

Networking with CX Pros

ROI Calculator Spreadsheets

5 - Step CX Roadmap Toolkit

Experience Maturity & Trust Quotient Assessment

Session Replays of Each Module

See the full Curriculum

warranty logo

 30 Day Money-Back Guarantee

TGR Trail Guide
Gabby Roberts Image
Trusted Guide Certificate image

"I loved networking and getting feedback from other CX professionals." 

TGR Digital Badge

Digital Badge

bottom of page